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Reputation Management Tag

MONITORING-ONLINE-MENTIONS

“Online mentions” is a term that refers to everything being said about you, your business and your business’s products online. In today’s business climate, having a tool that accurately reports on mentions can be a game changer. Relying on Yelp or other review sites exclusively can leave you with mixed signals and misinformation about your customers receptiveness to your products and services. In order to truly understand...

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Reputation Management

Reputation Management - Responding to a Negative Review The Formula for Successful Reputation Management When you think of Reputation Management, you often think of removing negative reviews before all else. The entire industry of Reputation Management was formed around this model and even though it’s still an important aspect of your company’s web presence, it is by no means the most important. Review sites like YELP and FourSquare...

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Web PR Content Marketing

5 Easy Steps to Getting your Small Business Involved in your Local Community by WebPR™. Running a small business can be challenging and developing lasting relationships with your customers can also be difficult. How do you make sure that people keep coming back to your business? I think the biggest obstacle is to stop confusing customer satisfaction with customer LOYALTY. For instance- I have been to many coffee...

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