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Request a demo 🚀 MONITORING YOUR MERCHANTS' ONLINE REPUTATION IS ESSENTIAL
WebPR provides Merchant Service Providers with a Fully Integrated Platform for Portfolio Credit Risk Management
Online customer feedback is an important indicator whether a merchant is delivering value. Bad reviews, complaints, or significant downward trends in the quality of customer feedback often leads to merchant failures or credit problems or losses in your portfolio.
WebPR gives you a single sign-on opportunity to view your merchants' reviews and complaints daily across the important online sources customers use to influence a merchants' online reputation.
The WebPR platform aggregates your merchants' online presence by combining reviews, complaints, listings and mentions from over 100 reputation sites in real time over multiple time frames. You get a clear picture of a merchant's reputation with the WebPR Score.
THE WEBPR DASHBOARD
WebPR gives you an easy to use gateway to your merchants' real-time review history in the customizable WebPR Merchant Portfolio Dashboard.
THE DASHBOARD FEATURES
Your Dashboard tracks your merchants’ total and negative reviews at various points in time.
A simple click on the Dashboard gives you direct access to the actual reviews by merchant…. no need to sign into multiple consumer review sites to see a merchant’s customer feedback.
Merchant information can be arranged by name, sales volume, industry or other relevant data points.
The My Merchant Report tool allows you to create custom reports to monitor problem merchants or categorize your portfolio by industry, sales volume, review quality and trends or other relevant metrics.
CREDIT RISK MANAGEMENT AND COMPLIANCE
WebPR plays an important role in the prospective merchant review process, credit risk management procedures, and the documentation needs for lines of credit and regulatory review purposes.
CREDIT RISK MANAGEMENT AND COMPLIANCE
WebPR plays an important role in the prospective merchant review process, credit risk management procedures, and the documentation needs for lines of credit and regulatory review purposes.
HIGHLIGHTS
Your merchant onboarding approval and credit check process is enhanced with the WebPR Snapshot Tool that screens the online presence and customer feedback for prospective merchants.
Daily Early Warning Alerts are sent to you highlighting merchants with recent negative review or complaints or troubling customer feedback trends.
Credit compliance functionality is enhanced through demonstrating to your credit facilitators or regulators that you have specific tools to track the credit quality of your merchant base.
You can demonstrate credit monitoring procedures by creating a problem merchant tracking report though your customizable WebPR Dashboard tools.
EARLY WARNING SYSTEM
Daily Early Warning Notifications alert you to potential credit problems by identifying merchants with trending negative reviews or complaints.
You now have the tools to timely alert you to merchants with unhappy customers before the merchants causes credit claims and losses or suffers sales declines leading to business failures.
Daily alerts prompt you about merchants with:
Trending Bad Reviews and Complaints
Recent One-Star Reviews
BBB Alerts or Complaints in the Last 30 Days
Recent Declines in a Merchant's WebPR Score
REVENUE GENERATING OPPORTUNITIES
Through your upsell program, each of your merchants receive a WebPR Dashboard and WebPR Score.
MERCHANT DASHBOARD FEATURES
The customized Merchant WebPR Dashboard is a valuable resource to help your merchants monitor their online presence and reputation.
Your merchants can see their customer feedback across multiple online sites, all through the WebPR Dashboard and tools.
The WebPR Merchant Dashboard prompts a merchant to respond to negative reviews or improve their listing or mentions.
Merchants are kept current with changes to their WebPR Score so they stay informed about their online reputation compared to their peer group.
WEBPR SCORE
WebPR
The WebPR Score is a comparative tool that creates a quick reference score derived using a merchants’ customer feedback from reviews and complaints weighted by quality and time.
Business
You can use the WebPR Score as a benchmark to compare a merchant’s online reputation to your overall merchant portfolio as well as against their peer industry group.
Tools
Proprietary WebPR tools keep you informed of concerning downward WebPR Score trends to help in credit compliance.
LET US KNOW MORE ABOUT YOUR BUSINESS AND GET STARTED TODAY
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LET US KNOW MORE ABOUT YOUR BUSINESS AND GET STARTED TODAY
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